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"…competitive pricing, customer service, delivery, and response times."

Data Center Maintenance & Support Services to Future-Proof Your Legacy IT

Stop Paying Vendor Penalties & Get Guaranteed Hardware Support For As Long As You Need It.

Flexible SLA’s

From 9 x 5 x Next Business Day through to 24 x 7 x 4 onsite support. We can customise a solution to meet your needs and budget.

FlexibleTerms

We have a minimum term of 12 months but with the option to remove or add assets at any time.

Certified Engineers

Our engineers are vendor trained and certified to the highest level and have a wealth of technical resources globally to draw upon.

Legacy Support

Unlike the vendors, we don’t care how old your systems are. We will support your legacy hardware for as long as you need it.

Single POC

Agile can support your entire product range eliminating the need for multiple support vendors. Agile are your single point of contact for all your hardware support needs.

Cost Savings

Compared with most OEM support options we can save you between 40% and 70%

Comprehensive Data Center Maintenance & Support Services that stop OEM EOL dates from forcing expensive replacements.
We extend the useful life of your core IT assets past vendor EoSL, guaranteeing 24/7/365 maintenance globally with flexible terms.

The OEM Trap: Why You Pay 60% More For Aging Hardware.

OEM support is not designed for your longevity, it's designed for their sales cycle. You are forced into an expensive, fragmented system that actively punishes you for running reliable hardware past their arbitrary end-of-life (EOL) date. This system is unsustainable.

The old way means…

Your support fees jump 30% to 60% the moment hardware hits EOL.
Risking downtime because EOL status means forced system upgrades you don't need.
Wasting internal resources managing 10+ separate vendor contracts with different renewal dates.
Dealing with slow, impersonal service because you are not their priority client.

End Vendor Chaos: Get Unified Support & Cut Costs by up to 40% - 70%.

Access premium, high-touch support for every asset in your data center, regardless of the OEM brand. End the support fragmentation that risks your uptime. Agile Data Services provides the unified strategy you need to eliminate complexity and guarantee the longevity of all your critical systems.

Working with Agile Data Services means you can…

Gain full contract flexibility with customized terms and service level agreements (SLAs).
Reduce total cost of ownership (TCO) by delaying costly, unnecessary CapEx refreshes.
Slash maintenance fees up to 40% - 70% compared to typical OEM post-warranty costs.
Eliminate vendor-imposed EOL risk and maintain control of your infrastructure lifecycle.

Stop Paying Penalties:
Request a Quote to Unlock Maintenance Costs Up To 40% - 70% Off OEM Rates.

Why Agile Data Services?

Our sole purpose is to provide our customers with the best solution, in the shortest timeframe, at an affordable price.

Be trusted.

With over 30 years of experience sourcing and supplying everything from NIC Cards to Mainframes, we can be trusted to guide you through any challenges you are facing with your existing or planned IT infrastructure.

Be responsive.

We pride ourselves in reacting immediately to your needs. From the initial enquiry, to the delivery of the solution, we are committed to getting it done quickly.

Be agile.

Most requirements are similar, but they are seldom the same. We mould our solutions to meet your needs and this requires flexibility to get you the perfect fit.

Multi-vendor Support - All major brands supported

Agile provides vendor-agnostic Data Center Maintenance & Support Services for all major brands, including server, storage, and networking hardware.

What our Customers say…

"This company is a pleasure to deal with. We haven't had any components fail up to this point, but if they do fail, I am confident that Agile Data Services. will deal with the problem promptly and professionally
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Jonathan Armstrong
Technical Clinical Data Manager

Scientia Clinical Research Ltd

"Agile Data Services are always highly responsive to our needs. Whenever we require hardware, Chris and his team consistently deliver reliable solutions at competitive prices, giving us complete peace of mind."

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Gil Freitas
‍Digital Network Lead

Yancoal Australia Ltd

"Agile has always gone the extra mile to assist us in meeting our client requirements in a timely and cost effective manner. They are easy to do business with and always responsive."
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Alan Rousselot
‍National Business Development Manager
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NEC

"I have found Agile to be fast, efficient, and very easy to work with. We have had several scenarios where critical infrastructure was impacted, and a quick resolution was required. On every occasion Chris and his team over-delivered, responding to my queries in record time whilst keeping us updated on progress."

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Michael Broderick
Senior Project Manager Infrastructure Technology

CitiPower, Powercor Australia Ltd & United Energy

FAQ's…

What is Multi-Vendor Hardware Support and how does it benefit my IT budget?

Multi-Vendor Hardware Support (MVHS), often referred to as Third-Party Maintenance (TPM), is an alternative to traditional OEM support. It allows you to consolidate all your Cisco, Dell, IBM, and other vendor maintenance contracts under a single agreement. The primary benefit is massive cost reduction, often saving clients 40% to 70% compared to post-warranty OEM fees, allowing you to reallocate budget to innovation

Can I extend the life of my hardware past the OEM's End-of-Life (EOL) date?

Yes. The MVHS solution is specifically designed to allow you to extend the useful life of your existing hardware by 3 to 5 years or more past the OEM's announced EOL date. This eliminates the need for premature, costly system refresh cycles and gives you control over your asset lifecycle.

What level of service and response time can I expect?

You can expect premium, customised service that often exceeds OEM standards. We offer flexible Service Level Agreements (SLAs) tailored to your specific assets, including mission-critical options like 24/7/365 coverage and guaranteed 4-hour onsite fix times anywhere in the world.

Is the support truly global and consistent?

Yes. Our global partnership provides a unified service delivery model with single point accountability. We manage support for your assets across 160+ countries through a network of engineers and logistics centres. This means you get the same premium service, regardless of location.

What kind of hardware is covered under a Multi-Vendor contract?

Our support covers a wide range of data centre infrastructure, including servers, storage arrays (SAN/NAS), networking equipment, and tape libraries from all major brands like Cisco, Dell EMC, IBM, HPE, NetApp, and Oracle/Sun. We support both current-generation and legacy/EOL equipment.

How does this solution simplify contract management?

Instead of managing dozens of individual contracts with multiple OEM vendors—each with different renewal dates, pricing structures, and service terms—you manage one single contract with Agile Data Services. This significantly reduces administrative overhead and eliminates the risk of unintentional lapse in coverage.

Does this service include spare parts and certified engineers?

Yes. The service includes comprehensive parts logistics, with access to certified spare parts maintained in strategically located logistics centres worldwide. All maintenance is performed by highly-trained, Level 3 certified engineers who are experts in multi-vendor environments.

Can I add and remove assets from my support schedule, during the term of the contract?

Yes. To cater for our customers who are going through transition projects we provide the most flexibility possible by allowing assets to be removed, or added mid term and, in some cases, you can even cancel your support completely, should your project run ahead of schedule.

Request a Quote…

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